Refund Policy

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A processing fee of 80% will be charged for cancellations made 30 days or more before the event (in all NAT services).

There will be no refunds for cancellations made within 5 days of the event, although substitutions may be permitted.

Refunds will not be provided for registrants who do not attend the course, seminar, conference and workshop.

Notice of cancellation must be made via e-mail to:  info@natcenter.ae

 

A cancellation acknowledgement will be sent within 3 working days and fees refunded within 10 working days, subject to this Refund Policy.​

Note that circumstances beyond the control of the course, seminar, conference and workshop organizers may necessitate substitutions, alterations or cancellations of the speakers .

Therefore, NAT reserves the right to alter or modify the advertised speakers  if necessary.

Any substitutions or alterations will be updated on the conference web site as soon as possible.

 

Where NAT, offers a non-tangible irrevocable services we do not issue refunds once the order is accomplished.​

As a customer you are responsible for understanding this refund policy upon purchasing any product or services at our web site. However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide.

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THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY:​

1. non-delivery of the service: such as, for example, due to some mailing issues you do not receive a delivery e-mail from us;

2. services not-as-described: a request based on this reason is satisfied on a case by case basis with NAT reserving full discretion to make the determination whether a refund is appropriate.

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CONTACT US​

Please note that our Support Team is ready to provide you with timely and efficient professional assistance. We will attempt to find the best convenient solution for your query. Give us 12-24 hours for our Support Team to get back to you on the problem.

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Requests for a refund are accepted within the period of 1 week after the order is placed.

You should accompany this request with detailed and grounded reasons why you are applying for a refund.

You may request assistance by sending email to info@natcenter.ae

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Payment Policy:​

Registration is not complete until full payment has been received. Payments not received ten business days before the conference will result in no admittance of the person(s) to the courses, seminars, conference and workshops.

Payment may be made by Bank Transfer with the submission of a completed registration form.

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Privacy Policy:​

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

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